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Jesica
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Joined 2 months ago
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Assurant
My device was broken iPhone 13 Pro Max filed claim August 2024 paid deductible of 108 they took out 650 from my account the following month I keep calling them and they keep telling me the phones on the warehouse ready to ship out .never received the phone. I sent out my old phone, I called them. They said they’re gonna call me back and they don’t they keep telling me to contact my provider they are my insurance not T-Mobile. I’ve been paying insurance for three years , It’s January 26, 2025 still have not received anything. I’m so disappointed the last call I did they say they were gonna call me within 24 hours and they never did. This is BS , worse insurance ever T-Mobile should not be working with them. They are going to lose a lot of customers. So I’m doing yelp Google Twitter, TikTok, Instagram, throwing them under the bus because this is not cool.44Views0likes0CommentsRe: Still no trade in credit I sent a month ago
Same with me 13 Pro Max file claim August 2024 we are January 26 ,2025 and nothing yet. I’m so disappointed they charge me 108 deductible I paid they still charge me 650 to out of my account for not returning a phone, which I did they keep telling me to check my email. They will ship it out soon. Nothing yet I don’t know what else to do maybe a lawsuit , they didn’t answer my calls. And when they do they said we will Call back within 24 hours. Never did. I’m just gonna go on Twitter and TikTok and tag them. It’s all join. This is BS.54Views0likes0CommentsRe: Assurant Nightmare!!!! Stay Away from this company.
Same happened to me I sent out my iPhone in August 2024. We are in January 26, 2025 have not received anything paid at the deductible of 108$ they still charge me 650 out of my account gave me the runaround they don’t answer my calls. They said they’re gonna call me back. Nothing has been done and lawsuit please join me because I’m ready for this insurance for three years and December 2024 don’t give your money to this insurance really bad. They don’t do their job and they don’t even call you back.98Views0likes0Comments