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jampire
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Joined 4 years ago
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Re: Can someone take my number while I don't use it?
gramps28 wrote: Looks like your number was released into the number pool and it was reissued. what should I do then? I can’t sign in completely since I cannot use my phone number. Which means I cannot renew my prepaid plan or choose a different plan.118Views0likes0CommentsCan someone take my number while I don't use it?
Hi all. I am prepaid member, and I did not pay the monthly bill for a few months because I was out of the States. Despite not paying for the prepaid bills, I was able to check that my number is still under my profile. Now...when I tried to log-in… I see this message. (I cannot log-in with my phone number. So, I tried with email/pw.) It seems like I was logged-in (because I can see Logout button on the top right corner), but cannot go further until I link my phone number. “Link your phone number to your My T-Mobile account Enter the phone number below to link to your account, and we'll send a confirmation code for verification” I entered my phone number, then I get this message. “Great news! You already have a T-Mobile ID associated with xxx-xxx-xxxx. Log in” But I can’t. So I tried to log-in with the number. Password doesn’t work. Tried “forgot your password?” option to see why it’s not working. Then I see a different email address to receive the recovery code. Also security questions are the same from what I set, but my answers don’t work. Is this mean someone got my phone number?639Views1like3Comments