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j1aybird
Network Novice
Joined 4 years ago
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T-mobile overbills me every month
When I started with T-mobile some months ago, my plan included free airpods. I was supposed to get some sort of debit card to use to pay these off every month. I never received this debit card. Consequently a charge has been added to every bill I receive from T-Mobile and for months I have had to call customer service to explain this. I don’t owe any money for the AirPods. Inevitably I find someone who understands and adjusts my bill but I literally spend hours on the phone even month trying to get this permanently fixed. No luck! Any suggestions?168Views0likes2Comments