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g270
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Joined 4 years ago
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Trade-in Promo only applied to one line
A few months ago I switched to T-Mobile with two lines the promo “2022 Apple Buy 2 P2”. At the time, I only received the label for one trade, so I called and they emailed the second label, no problem. Now, I see the promo and device trade-in credit for one device, but no the other. So, I’m out the promo credit which was the entire cost of the new phone and the actual trade-in value of the old phone. I called and they said they see only one trade-in on the account. This is all feeling like a scam. What do I need to prove that there were two trade-ins?1.1KViews0likes1Comment