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Frustrated9
Network Novice
Joined 2 years ago
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New customers treated better than existing customers
I brought my friend into T-Mobile this weekend to change over her internet from Spectrum to T-Mobile. I have been raving about the service and she finally agreed to make the change. They signed her up for $30 a month (price will never go up). I am paying $50. I asked how I can get on that and they told me I’m out of luck. I have had T-Mobile for over 18 years. It’s extremely frustrating they treat new customers better than old customers. ESPECIALLY when we are recommending new customers.231Views0likes5Comments