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Frustrated5678
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Joined 2 years ago
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Re: Why not participate in the Affordable Connectivity Program (ACP)??
Metro requires that you have phone service with them to get the internet. The representative that I spoke with at the store said the cheapest phone plan would be 40 dollars a month. So I have to spend 40 more to get a 30 dollar discount?7Views0likes0CommentsTmobile change
I have been a T-Mobile Home Internet customer for about a month now. At first the speeds were great, but after a week they started slowing down and becoming very inconsistent. Now today I had to get on zoom for a meeting and I could tell something was not right. I checked my speed ad it was .5 to 2 downloads and had trouble even reading the upload speed. I kept getting disconnected from zoom and finally just gave up. Then came the surprise. I called T-Mobile to see what was going on and after confirming that my speeds were very slow, the agent said that when he entered my address, that it said Home Internet was not available at my place, even though itwas available a month ago when I signed up? I live about 2 miles from the tower, and according to the map I am in the 5g area. I was just about to cancel my slow Centurylink service, but now I'm not sure what to do. The agent put in a ticket and said he would get back to me Saturday. So I guess I’ll just wait and see what happens.Solved382Views0likes6Comments