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ed-in-georgia
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Joined 2 months ago
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Re: T-Mobile Internet - $200 Pre-Paid Mastercard - STILL WAITING
4 months of waiting. I finally called in with my tracking #. 3 department transfers and no one has a clue. The rebate department is asking me what promo I'm referring to when I tell them it's for the $200 home internet rebate. They don't see it and seem confused. Elevated the call transfer to the care dept and they have no clue. They then said that I needed the home interenet and a voice line for the $200. That's bs and isn't what was advertised at signup. Total incompetence from this company. I'm definitely cancelling. I wonder if this company makes the process so difficult to avoid honoring their end of this contract.668Views0likes1Comment