User Profile
Dukec1
Newbie Caller
Joined 3 years ago
User Widgets
Contributions
Contacting a T-Mobile representative in the US who can understand and resolve billing issues.
Hello Wondering if anyone has had any luck contacting a T-Mobile rep who can understand and resolve billing issues? I just spent an hour on the phone with a rep in the Philippines who really didn’t understand that T-Mobile is not applying a promised phone discount. Her solution after the hour was to apply a 1 time account credit. This is happening every month but they never resolve the overall issue.122Views0likes2Comments