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doc387
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Joined 2 months ago
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over payed
On April 11th I set a payment arrangement for 598.00 to paid on april 15th. I paid 300.00 dollars towards the 598.00 thinking on the 15th tmobile would take the balance. They took the full amount of 598.00. so i paid a total of 898.00. I couldnt afford to do that and got a refund for the 300.00. Now I owe 536.00 and the system wont let me set up an arrangement. The system states i owe 300.00 dollars. The tmobile reps are saying because i have a past due amount of 300.00 and its past30 days there's nothing they can do. The arrangement was satified in the full amount of 598.00. Someone please help. I have been a costumer for over 15years269Views0likes2Comments