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DeniseL1081
Network Novice
Joined 3 years ago
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Loyal member for 17 year's
After 17 years with t mobile I lost my job and made an agreement for today's date for $198. When I woke up my phone was disconnected. I called customer support and asked for managers but apparently the people I was being transferred to were the same voices. I was told to pay 198 by the 16th but when I called they are requesting $429 in which I didnt have. I told tye guy I can give you 200 and Pay the addendum on my next first check will be the 27th he said no he cannot. Then I got hunger up on because there were no more supervisor. This is very unprofessional from tmoble especially from a loyal customer. I requested another manager because I was so upset they cannot agree on this. The staff at tmoble are very unprofessional on the weekend and don't know what compassionate. After 17 years I must leave.126Views0likes3Comments