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DakotaPaul
Network Novice
Joined 3 years ago
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Former Sprint user, can't access any account pages with new T-Mobile Id
I used to be with Sprint but got switched to T-Mobile (new SIM). Until now I’ve still been logging into sprint.com to look at my account, but today I could no longer could. So I created a T-Mobile ID and am able to see my dashboard. However, I can’t get to any other account-related pages, like my profile, plan or bill pages. All I get is a blank page with “Loading…..” at the top. I’ve tried Chrome and Firefox in Windows, Safari on iOS, and the T-Mobile app, and they all do the same thing. How do I fix this?
