ContributionsMost RecentMost LikesSolutionsRe: 10 year customer Unable to get a SIM Card. Go try to order one on the account page for a current phone, good luck. Re: 10 year customer Unable to get a SIM Card. They don’t? Oh thanks for clarifying. 10 year customer Unable to get a SIM Card. Been a customer for 10 years somehow. Yet unable to get a replacement SIM card … well…I'm out of here, good luck T-Mobile. You can access T-mobile chat without an account... but not with an account. Odd Would be nice to be able to use a simple chatting feature that’s available if you are not member/login .. but once logged in the feature magically is gone.