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charlieg
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Joined 5 months ago
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Phone upgrades - why are existing customers shamed?
For the record, I hate smart phones. They are useful for two purposes - taking pictures - I'm an engineer very useful, etc and - wait for it - taking 95% spam calls and a few real calls. Yeah, I wonder why I have the dang thing. So years ago, we signed up with Sprint, the wife wanted new phones, they had a great deal, etc. Best monthly rate was for the business plan. The Sprint to t-mobile transition was been an epic disaster. i'm locked in some sort of limbo, I pay the bill, but my wife owns the account, no one can fix it. Anyway... My iPhone 11XR (old I know) is insane. It loses contacts, is dysfunctional, etc. I walk into the store to discuss a new phone. Clerk: "We'll give you a $100 trade in on your XR, and your new iPhone 16 <anything> will be around 1k." Me: "f**** that." As I'm walking out the door, there is a big sign that says come to t-mobile. We'll give you up to 4 iPhone 16 Pros for free new lines only. What about your loyal customers tmobile?593Views0likes0Comments- 149Views0likes0Comments