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CaseyC
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Joined 2 years ago
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Re: TMobile Internet app problem
Thanks for the response. After I posted the above, I deleted the app and did a factory reset on the Gateway (I hadn’t done that before). The initialization process finished without errors and the app now shows all my devices. Previously, during the setup process, I only changed the Network name and password. This time I also changed the admin password. Don’t know if that had anything to do with it.84Views1like0CommentsTMobile Internet app problem
After installation WiFi, Internet, Hulu TV, Ooma phone were working. I opened the app to see which devices were connected. Even though the Gateway showed 6 devices, the app did not show any. I re-installed the Gateway, but the app said that the initialization failed, however, everything I listed above is working. Now when I try to enter the app I get a message that my Gateway is not initialized and has to be set-up again. I’ve gone through the set-up again and at the end it says that the initialization failed, but again, everything is still working. I have deleted the app from my iPhone and reinstalled it but still get the same results.587Views0likes3Comments