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Brian23
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Joined 2 years ago
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Re: free line on my plan
T Mobile is doing this routinely. Has now happened to me twice. Went through the same circus of calling to argue with customer service, eventually you get a call back from a middle manager who says sorry you’re locked in there’s nothing we can do, despite there existing an audio recording of their customer service rep making the offer. Plan to cancel our accounts and move to another carrier as soon as I'm able to. Bad service I can deal with, dishonesty I can’t.951Views2likes0Comments