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berserkturtle
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Joined 4 months ago
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Did I get a downgrade?
My wife put in a claim for her bronze note 20 ultra, they sent her a black s21 ultra. It might be a mm smaller, no pen, and a worse color. It feels like she's been a little short changed, especially after paying for 5 years of insurance and the 100 dollar deductible. Yeah it might be a like-kind phone, but ngl i feel embarrassed for her. Do we have grounds to complain or is the s21 a better phone, and we should go ahead and send them the note 20 without complaining?148Views0likes1Comment