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Akshat
Newbie Caller
Joined 2 years ago
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Re: Not able to place order online
I get that the reason is stated there, but when I ask customer care about why my identity cannot be verified and what can be done to get rid of this error everytime, they don't have any answer. They always say everything on the account looks good.252Views2likes0CommentsNot able to place order online
Everytime I try to place an order on the website, I get this message after entering payment and shipping details: Please call us or visit a store to complete your order. Your security is important to us. Unfortunately, we weren't able to verify your identity and can't complete your order online. Our award-winning Mobile Experts are ready to assist you. Please call us or visit a store to continue. I don’t want to spend 2 hours over call or at the store for something as simple as placing an order to add a line or get a device.