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Ahzb
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Joined 3 years ago
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Re: 5G Home Internet Suddenly Very Unstable And Technical Support Is Essentially Useless
All of my internet problems started after upgrading to the gateway - I promptly returned if after 1 week, it clearly wasn’t working. Internet has not worked properly since, not even after going back to LTE, that had worked well for a couple of years without a single problem prior, the LTE tower is a block away from my home. T-Mobile cut off my internet last night, I spent 1.5 hours on tech support call and got cut off before resolving it - they never called me back.40Views0likes0CommentsRe: 5G Home Internet Suddenly Very Unstable And Technical Support Is Essentially Useless
Wow. The conversations I’ve heard are truly unbelievable, I have 5G in my area, we are working on the tower, you don’t have 5G in your area. Move it, unplug it once a week, unplug it so it can cool down multiple times a day, go back to lte, whatever you choose, we will respect that. Today, they just cut me off, I sit here on hold for the past 45 min (still on hold) with no internet service. I really liked T-Mobile. It literally worked great for years, not sure what happened, but I’m not seeing any resolution and I’ve been very patient.30Views0likes0Comments