tmobile_id
3 TopicsWelcome Sprint Community!
We’re excited to have you join the family. This is the spot for all things relating to community engagement and involvement. Get comfortable, relax, and take a look around... First things first Getting familiar with the site is gonna be huge so we’ve created a Get Started section. It has the basics for registering and setting up a profile. Head to the How to and guide for other more important articles on replying to messages and logging into the Community. We do have ground rules here so check out the Terms & Conditions for Community etiquette. Keep in mind, we need to keep it positive and family-friendly here. We want everyone to come here and contribute to the conversations. Helpful Content Our Sprint Migration Center is a great place to start for articles on common questions like billing and setting up a T-Mobile ID for your account access. Here are a few other links that’ll be helpful: Billing impacts for migrated Sprint accounts FAQs about unlocking your Sprint device T-Mobile and Sprint merger FAQs Helpful Discussions We have an entire Community of helpful users waiting to answer a variety of questions. Create a post in the categories below to get help or help others: Accounts & Services – Account, Billing, and Service related discussions Devices- Android, Apple, and other device related discussions Just for fun- Off-topic, fun discussions, contests, and giveaways! Join in now Ready to join in on the discussions? Start with our most Recently active topics for the latest topics and questions. For those looking to level up, look over our Badges and Missions to get more info on earning points and getting cool badges. Always keep an eye on our Blogs & Updates page for news, contests, and giveaways!6.6KViews2likes16CommentsHow do I pay for my internet?
I recently got the home internet and am wondering how I view and pay that bill? I was able to create a TMobile ID, but when it asks to confirm my phone number it gets hung up because I don’t have a Tmobile number. There has to be some people out there who just have internet and not phone service, right?486Views1like4CommentsCANNOT LINK GATEWAY NUMBER WITH TMOBILE ID
I received my T-Mobile Gateway for 5G internet and set it up on 3/10/23. I am a first time T-Mobile customer and only have internet at this time. The service has been great - I am up to 15 devices and have not had any trouble at all. However, I have had the hardest time creating a T-Mobile ID! At first it did not recognize my email address. It kept telling me to use the one that I gave when signing up for the service, which IS the one I was using. Did a little research and someone suggested trying to set up my ID through the T-Mobile community. I tried that and it worked! But now it is asking me to link my device number to my account. When I type the number for the gateway (I found the number in my T-Mobile Internet App) I get an error message “F451: Oooops, looks like we have our wires crossed. Please try again later.” I have called tech support numerous times and they have absolutely no idea what they are doing. I have also reached out to T-Mobile on Facebook where they eventually created a “ticket” for my issue but I have yet to hear back and there is still no resolution. This is an issue that has been going on since 2021 per my research and reading old articles regarding the same issue. Can someone please help me?!258Views1like2Comments