restart
4 TopicsS24 Issue stuck in Restart cycle and overheating
Just recently got the new S24. Today my phone started restarting itself over and over again on its own. The phone became extremely warm and the battery went from 95% to 60% within 20 Minutes. Currently my phone is powered off as Icould not get the cycle to stop. I’m wondering if anyone has experienced any of these same issues and if there's any steps Ican take on my own to resolve this.136Views0likes0CommentsLoss of internet on home WI-FI and cell phones daily
We have been with T-Mobile for about 4 months now. When the internet works, it is great. Great speed. However, about a month ago, our internet on Wi-Fi and cell phones started goingdown between 8:15 and 9:30 every morning. When this happens, we have no internet coverage on any of our devices, including hotspots. We are right off the interstate in direct line of the tower. Our signal has always been between weak and good. What would cause this to start happening every day? Is there anything I can do? I had to get a backup hotspot device from Verizon to cover me while I work from home. Not as good speed wise, but much more reliable. Any suggestions????60Views1like0CommentsLoss of internet even though gateway showed excellent 5G connection
I have been running without issue until sudden lost of internet @ 2:50am ET. I checked T-Mobile Home Internet Gateway, the device had 5 bars with 5G service however no internet. I tried connecting my phone Samsung s22 to T-Mobile gateway which it connected however no internet. Next I unplugged power for 30 seconds then plugged power back in, once restarted internet restored. Does T-Mobile Gateway require rebooting/restarting on some scheduled frequency? What's the typical runtime/device uptime? How can a remote power cycle be done if I am not physically present to power cycle the device?Solved680Views0likes4CommentsWifi not connected to internet, daily
I switched to T mobile this summer and it's been great! But for the past couple of weeks, when I get home from work, the wifi isn't connected to the internet. I have restarted the gateway from the app which fixed it, and I've also unplugged the gateway to restart it, which also fixes it. But then I come home the next day and have to do it all over again. Why do I have to do this every day all of a sudden? And how do I fix it? Thanks in advance!785Views3likes14Comments