leaving family plan (owner of account)
Hi I’m the owner on an existing family plan and I’m wondering how it’ll work if I leave. What happens to the second line? Currently on a simple choice plan with 2 lines. I know I need to be mindful of when in my billing cycle I leave, port my number over etc, but I’m really more so interested in finding out what the other line can expect to happen. How does tmobile adjust their billing when the primary account holder leaves? Any help would be much appreciated.
How long does it take to port a number from "land-line" to T-mobile phone?
I want to port the phone-number of my land-line (currently carried by Comcast Xfinity) to my T-mobile phone (replacing the number the T-mobile phone presently uses). I confirmed on T-Mobile’s website that the number can be ported. How long does this usually take to complete the port? Would I have to get a new sim card? Thanks in advancePorted my number to join my roommates plan; he wont allow me to have access to my line!
I did not think someone could take over my line by just adding me to their plan? I went into a corporate store and found out that I had to wait 60 days to put in for a transfer of liability but my problem is this…I noticed someone accessed my phone number/line and would notice that in the call logs/text logs at times where I would be asleep or not on my phone texting those numbers. When I mentioned that to my roommate, he gave waited 3 days to add me as an authorized user, then, barred me completely the same night and I do not think that is legal. I am finding an out what my options are; and will file this with the appropriate government/telecommunications agency—but if this sort of thing happens, and I lose access to my accounts and finances, school email and other personal and private logins tired to that phone number…what can I do? I’m sure this sounds very random, or dramatic for no reason — but I have reason to believe this may not have been my been in my best interest so I could be susceptible to my roommates on what I can do? PS— A few days after getting the line, I noticed an login saying I could use DIGITS, and it was activated. I mentioned that and he said he had not idea. 😒 Let’s hope this isn’t anything more than my precautions. -ChicagoJB
How to port my old number to T Mobile?
They gave me a temporary number to use and needed my old carrier’s account number and pin. I didn't know it at the moment so I went after work to get it. Do I call T Mobile to proceed to transfer my number to the temporary number? Or can I port my number online somehow?
Tmobile to Tmobile number transfer
For years I’ve had an old legacy prepaid account with T-mobile (phone #1). A couple days ago I took advantage of a trade-in promotion at bestbuy, I traded in my old phone and activated a new “Essentials” post-paid plan with T-Mobile. I requested to have my old prepaid account number (phone #1) ported to my new phone/line. I took the phone home and popped in the sim card bestbuy gave me and went through the activation process on bestbuys website. My phone was now working fine and I could call and make texts, however, my number appeared to be different (phone #2). Panicking, I called customer care, they told me that the number port-in was currently in progress and this (phone #2) was just a “temporary” number until the port in process was complete. She told me the process would take 24 hours and I’d receive a text saying it was successful. 28 hours later and I received no such text and my number is still (“temporary” phone #2), I decide to head into a T-Mobile store this time instead of calling customer care again. The person who I spoke to was INCREDIBLY rude and didn’t seem to grasp that I was transferring my old T-MOBILE number. He kept saying “your old carrier isn’t releasing your number” I reply “You are my ‘old’ carrier” he says this doesn’t make sense and says there’s nothing he can do for me and to call customer care. I call customer care again and this representative tells me the same thing the first one did, there’s a request to transfer (phone #1) to (“temporary” phone #2) and she says this process will take 48 hours (not 24 hours this time). She also tells me she’s going to send me a text message containing her name and my case number. I have never received this text. It’s been 48 hours now and my number is still (“temporary phone #2) I don’t know what’s wrong or who to contact. I had a thought that maybe they’re trying to contact me on my (phone #1) to confirm/verify the transfer? The problem is that I accidentally left my old sim card in the phone I traded in to best buy. I have no access to (phone #1) so if that number is getting any texts or calls from T-mobile I can’t access it. According to customer care though all I have to do is wait, they’ve made no mention about having to do anything on my (phone #1). Is this really just a waiting game? Do I just keep calling customer care every 24 hours to be told it takes 72 hours… 96 hours? Or is part of the port-in process confirming/verifying something sent to my old number? If so what do I do? My sim card is inside the phone I traded into best buy. I’m posting here because I’m tired of the 2 hour wait times to get ahold of someone that just tells me I need to wait 24 MORE hours. Any input would be greatly appreciated This is what I see when I log into T-Mobile
i want to swap my TMobile number with my google voice number
Because of the data breach. I would actually like to swap my TMobile and google voice numbers. This might be too difficult? Most importantly I would at least like to port my TMobile number to Google voice with out deactivating TMobile. Having TMobile giving me a new number as a last result.
