Is there a longer payment plan available?
Hello before in 2018/2019 before Covid 19 there was a payment plan that allowed me to pay over 6 months the balance I owed. I am being told that this isn't offered no longer. I have been a customer for 12 years with a good standing on my account. The everyday person has more than 1 hardship throughout their life; so long as the account is good stabding why couldn't one continue to use the hardship plan?
