coutomer service is terrible where is MY Region
the fact that the team that you all have in the Philippines have a communication barrier that it's so hard to talk to them and we get frustrated and they tell us about there whole life of living poor and have to pay for all there family members wife in-laws and it’s so hard for them and it's a poor country that's why T-Mobile is there also a supervisor has or had control over my phone and would turn it off every time at 2:00 like shut it down and I have there names there real names they gave me fake names also promised me free phones and are over charging me why why are they doing this I can't connect to anybody in the USA even tho I live in California it's upsetting I’m also disabled that I need this phone to get ahold of my nurses asap and I’m also so scared of my phone being with T-Mobile for 12 years I have never felt so scared and so afraid and frustrated in my life what do I do T-Mobile contact me asap please or please someone help I don’t know what to do
Got to pay for not to get, its just a fitness tracker not like what they say about it, over price ....
Disappointed of the service for the cellular plan of the over price $900 fitness tracker, need to know what to do if I have to spent hrs many time for the TMo tech try to help me trouble shoot and try a thousand different way to get the watch to connect to the cellular plan so I can work without the phone pair to it. I been have it since March and I found out it did not work after my phone out of battery, I call and got help then the watch start to work with the cellular plant, I can call voice call when not pair with th phone but after not long when my phone die I can't use to call but still only text message. yesterday was the third time I have time to call the T-Mobile ask for help then first he unpair the watch then add the cellular plan again then it work for couple times test call but I found out 10 minutes latter it don't have service and he call me back after 30 minutes to check then toll me to bring it to the store. I am very disappointed, please tell me what I should do, Im paying for the very expensive Ultra Apple Watch with cellular plan $10 service per month.