login issue
2 TopicsI am unable to login to Tmobile website from my desktop , using Microsoft EdgeBrowser
When trying to login to TMobile from My Microsoft Edge browser on my desktop, I get a sign in failure, and when try to change the password, I get the following error message: { "fault": { "faultstring": "Unable to identify proxy for host: secure and url: /idm-usermanagement-ui/v1/user/forgotpassword", "detail": { "errorcode": "messaging.adaptors.http.flow.ApplicationNotFound" } } } No issues logging in with Google Chrome, is this a known problem or something I should be doing to my Edge browser to allow login?Solved642Views0likes2Commentsunable to use tmobile app
I have called T-Mobile help line as I was told I could call and get the 2 step verification turned off. I am unable to login and update myself because I do not have a Tmobile phone number. I bought the home internet for work and can not use my actual phone number (with AT&T) to receive a code because It is not a Tmobile number. They guy I spoke to from T-Mobile said I HAD TO have a line with T-Mobile in order to access my account on the app or online. Someone please help. This is ridiculous. I just need access to my account. I am able to verify through email but then it takes me to the phone verification and I can’t go further.294Views0likes2Comments