Auto Paty and convertinbg from Sprint, TMobile is a group of liars
What is this about AutoPay changing? We converted from Sprint’s network about 18 months ago. We were told that TMobile would match whaat we were paying on the Sprint account. Seemingly that includes a $5 per line ‘discount’ because of Autopay, ($20 for 4 lines) We use our VISA because it includes cell phone insurance by paying the bill with the credit card. We never had an AutoPay discount with Sprinr. Tmobile used this discount to match the price. So I hear that I will end up with either a $20 price increase OR I won’t be able to use my credit card cell phone insurance I am not happy with TMobile and I feel like it’s nothing more than a group of perpetual liars. I followed the program TMobile laid out. I was promised by moving from Sprint to TMobile they’d make the bill right - and now this. I was promised no rate increases. And here we are. A backdoor rate increase. I was lied to. I am angry and an excellent chance I pull the plug on TMiobile. Bottom line is I do not do business with liars. We were with Sprint for 21 years - loyal, did what we were supposed to do. And then we were bought out by TMobile, who promised to maintain the status quo, and I find out it’s a group of liars.