gateway
17 TopicsWhy is the Home Internet Gateway functionality crippled?
I have ArcadyanKVD21, and while I am thoroughly impressed with the speeds from the device on the T-Mobile 5G network, I am disgusted by the lack of any ability to properly manage & (more importantly)secure thisdevice. This trade between speed and security is insulting and offensive to me as a technologically adeptSecurity professional, andexacerbatedby the fact thatT-Mobile continues to fail when tasked with protecting user account PII data. The inability to perform certain key functions completely disappoints me. Below are the primary issues and concerns,which *MUST* be resolved to keep me as a customer: Cannot perform setup /administrativetasks via wired interface. Current (internal)web interface only offers a “basic” informational portal. Cannot completely disable (turn off) WiFi, (likely due to the above). What (few) administrative tasks that are available, requires:download &installation of a worthless“mobile app”, which also requires the device be connected to the local WiFi network. Current administrative functions are limited to 3 tasks,changingthe:administrative password, WiFi password, orname of the WiFi SSID. T-Mobile Internet app losesany/allfunctionalitybeyond the local network. If the gateway is connected to the internet, and the device with the app is as well, then there should be no valid reason to require “local” access, especially if the next point is true… As this prevents a parental/guardianauthority from managing the device while travelingoroutside the home (at work). T-Mobile app does not permit multiple instances of the app to be logged in with the same account/credentials. (per T-Mobile technical rep) What absolutely perplexes me is that many (if not all) of these points DID NOT EXIST when I reviewed an earlydevice around one (1)yearago… So why “cripple” the functionality?!?1KViews6likes11CommentsNew Gateway
I got just got T-Mobile last week for my home and my parent's home. My parents have an iPad and security cameras. My home has a gaming system, security cameras, streaming tv, computers, etc. My question is about the gateway. I was given the Nokia (I think they call it trashcan) and I noticed on the T-Mobilewebsite the newest model is theArcadian. I called the store and the guy I talked to has never heard of the Arcadian. I then called the T-Mobile 800 number and the rep said she could send me the Arcadian. Has anyone compared them? My only complaints so far...The app is horrible! I constantly get a spinning icon or a screen telling me to set up my network when it already is. I have uninstalled the app several times. Is this is the only way to find out which direction the tower is located and to update the gateway? I am in an older home with limited outlets and I know it is not a good idea to use extension cords.Solved908Views0likes8Commentst-mobile internet service
I signed up for t-mobile home internet service and it’s working great. It’s running 2 smart tvs, phones, and Xbox and a PlayStation 4. But out of nowhere my gateway will turn off and turn back on. Has anyone else had this problem? Or do they know how to fix it?335Views0likes5Comments