customerservice
4 Topics
Outsourcing customer service
I’ve been with t-mobile and I’ve tolerated everything until now. I have one simple question to ask so decided to used the chat option...20 mins later no one replied...so then I called but then could barely understand what the representative was saying because of their accent and then she had no idea what I was talking about...I ended up hanging up, called back same scenario again. Why even bother having a service if we can’t understand each other? I’m better off speaking to the automated systemSolved1.3KViews2likes5Comments