customer support
4 TopicsUnresolved Hulu subscription charges despite multiple cancellation attempts
Hi everyone, I’m dealing with ongoing unauthorized Hulu charges on my T-Mobile account. Despite multiple attempts to cancel, I’m still being billed $8.65 monthly. These charges have added up to $129.75 from April 2023 through June 2024. Over this period, I’ve reached out to T-Mobile support multiple times—through emails and calls—but the issue still isn’t resolved. It feels like I'm caught in one of those tricky situations where canceling isn’t as easy as it should be, especially since I signed up through Google TV. I’m hoping someone from T-Mobile can step in here to help finally get this sorted out. I know these issues aren’t uncommon, and I’m also interested to hear if anyone else has had a similar experience. Thanks for any advice or insights, and I really hope T-Mobile can jump in to resolve this once and for all.274Views0likes1CommentI can't log in to my T-Mobile account
There is a new T-Mobile line with E-sim. I paired my number with my account, but it gets stuck on the screen in the picture. I can't look at any settings related to my account. What is the solution to this problem? Please help when I enter my account, it gets stuck on the screen below. This is the link. This is the link that comes in the browser: https://prepaid.t-mobile.com/account-landing How can I fix this?235Views0likes0CommentsI can't log in to my T-Mobile account. I’m new user
There is a new T-Mobile line with E-sim. I paired my number with my account, but it gets stuck on the screen in the picture. I can't look at any settings related to my account. What is the solution to this problem? Please help when I enter my account, it gets stuck on the screen below. This is the link. This is the link that comes in the browser: https://prepaid.t-mobile.com/account-landing How can I fix this?130Views0likes0Comments