Most RecentMost ViewedMost LikesChange of address? If I change my address to a different address will T-Mobile make me send my phone back and make me go through the whole process again? SolvedBilling address not updated after change successfully submitted Trying to get the billing address updated for a prepaid account. It says the change was successful, but it never actually changes. Customer Service couldn't make the change either. They said they would enter a ticket for it. For people who have an old billing address in their account and can't change it, this is making online payments, credit approvals, plan changes and ports fail. Even though this is frustrating, Support reps have been professional and nice and do try to help. SolvedWhy can't I change mailing address in profile? Why can’t I change my billing address? I’ve tried changing it in Firefox and from the T-Mobile app on my phone. Fails every time. Ridiculous that it doesn’t work. how can i do emergency #change I am having problems with a stalker.. He just keeps doing different numbers no matter how many I block its almost 0400 and I have been up all night with the threats from yesterday. HOW CAN I CHANGE MY NUMBER ONLINE NOW SINCE NO CS is open shipping and billing addresses I realized my billing and shipping address didn’t match after I placed my order the shipping Address is missing the apt number but however my billing address does will my internet device be delivered to the correct address?? address Bummer they can not get my mailing home address correct right number and street WRONG town. Shipping Address Changed When Billing Updated So I just ordered new phone and I double checked the shipping address initially but after signing I had to update the billing address (I'm in the midst of moving so things are changing around) and all the sudden the shipping address is some weird hybrid of the billing address and the desired shipping address. I was literally just shown the order status page after placing it so what's the quickest way to make sure the device isn't shipped to the wrong address? (I mean if it was USPS it would forward but it's not). I tried calling but the call center isn't open yet. Should I just wait. (Ok, I realize this will probably be moot by the time it's answered but I'm asking anyway). Is there any way to just have the shipping address changed without going through all the resigning and the like?- -- Suggestion: add an undo this action button since your UI encourages mistakes like this. The last action to finalize the order is the same action which checks you entered your credit card and billing address correctly (at least for me it was...maybe it depends on past choices). This means if you have to fix mistakes like a mistyped CCN the moment you get past this hurdle things are finalized. Indeed, I don't even remember seeing the shipping address on these final (after signing) pages but I may have missed it. Solved
