Text about payment method
I changed the payment method on my account from cc to checking account as soon as I received a text message telling me to do this in order to preserve the $10 autopay discount. (Annoying, because I won’t get cc rewards, but I did it.) I kept getting reminder texts, but when I checked my account online I could see the only payment method listed was my checking account, so I ignored them. Then today I get a text saying I will no longer receive the $10 discount for autopay because I haven’t changed my payment method from cc to checking. Account page shows only one saved payment method (checking.) Is anyone else experiencing this snafu? I will change providers before I pay $120 a year for the privilege of paying my phone bill.
T-Mobile Won't Take Credit Cards Anymore! 😡 🤳🏻
We have used T-Mobile as our cell provider for many years and have our account auto pay monthly on a credit card. Today we got a text that T-Mobile will no longer offer its $10 per month savings when you auto pay unless you remove your credit card and pay by electronic check or debit card. Auto pay benefits T-Mobile the most, letting it get timely monthly payments and avoiding the big cost of chasing delinquent payments. We use our United Airlines Visa to auto pay now, which also is a partner with T-Mobile. Besides complaining to T-Mobile, I will complain to United Airlines, who wants me to use my credit card. This is a TERRIBLE business decision, T-Mobile. My business takes credit cards and does not penalize its customers. Who is with me in complaining to T-Mobile?
