Inquiry Regarding Prepaid eSIM Activation from Abroad
Dear T-Mobile community, I am reaching out to inquire about the possibility of purchasing and activating a prepaid line via eSIM, with a U.S. phone number, from abroad. I currently do not reside in the United States nor US citizen, but I require a U.S. phone number for certain services. I have reviewed T-Mobile website but could not find clear information on whether this process can be completed from outside the country without having to visit a physical store. Could you please provide details on the steps I need to follow or any additional requirements for acquiring and activating the service from abroad? Thank you in advance for your assistance. I look forward to your response.
re-activating a canceled line from abroad
Hi, I’m a student and I studied abroad this year. I cancelled (not suspended) my T-mobile line when I left the US. I still have the SIM card. I’m coming back to the US soon and I’d like to re-activate my line with my old sim card. Can I do this without having to call T-mobile from an international number? I’d like to do this ASAP before I return. Thanks in advance for your help.
Sim Card Activation when Abroad
I travel from the US to the UK frequently. Every single time i arrive, my Tmobile sim shows ‘no service’ and i have to call customer service 4 or 5 times to get it sorted out. Some of the customer service representatives tell me it is because of my plan or that i need to upgrade. Other customer service representatives go through the same 45 minutes of troubleshooting. I just have to persevere until i get that one person that can see the issue and ‘turn something on’ on their end and then everything works perfectly. I wish I took better notes on exactly how they fixed it because this time around I have called twice and no luck. Just the same old upgrades and trouble shooting pitch. Does anyone know what i can do? I have a very important meeting tomorrow that i was supposed to call into so i would really appreciate any help.