Forum Discussion
VMWare Horizon Client Remote Desktop Issue
Is anyone else experiencing issues connecting to a remote desktop via VMWare Horizon Client? I have been using the Nokia Trashcan for about a year now and up until mid October, I had no issues establishing a connection through VMWare. However, when I tried to log in yesterday I kept receiving access denied errors and disconnects before even getting to my remote desktop. I had good signal and no other issues with any other software. Today I took my laptop to the office and was able to remote in with no problems so I think that would eliminate the possibility of the issue being related to VMWare or my laptop.
Graber wrote:
Update T-Mobile made a firmware update that caused this problem and has now has accepted a ticket to address this issue.
Any chance you could provide the ticket number? I’d be happy to add my name to the list of people who need this fixed. After an hour and a half on the phone today with their tech support I don’t feel like they really understood the issue. Having a ticket to reference could be useful.
Same issue here and I have contacted T-Mobile they said that they won’t do anything to fix it. My IT department has spent many hours trying to fix this and it is t-mobiles issue. Update T-Mobile made a firmware update that caused this problem and has now has accepted a ticket to address this issue.
Yes, I have been experiencing issues connecting to Horizon for the last few weeks. Usually I am completely unable to connect, it just spins at authenticating endlessly, then throws a tunnel error. If I am able to connect I experience disconnects randomly.
I do not have this happen when connecting via my secondary CenturyLink internet connection.
Additionally, there are two of us here who work for different companies, we both use Horizon, and both of us are experiencing the issue I described above.
