Forum Discussion
T-Mobile Gateway and TL-SG1005P POE switch Trouble
I have a TL-1005P POE switch attached to my t-mobile 5 G network. The switch is powered. I have the cable attached to the top ethernet port on the Gateway and port 5 - no poe - on the TL-1005p. One CAT6 cable attached to port 1 that goes to outdoor range extender. I also have a cable going from the second ethernet port to a google nest router.
This setup brings up an error message on the Gateway.
Device connection issue. Press power button to turn off device for 10 seconds. if the issues persist contact customer support. Error code LAN003.
Affter power button reset the error message LAN003 returns.
If I remove the ethernet cable connecting to the POE switch the error message goes away.
How do I fix this device connection issue?
I stumbled across a 3 year old post on some site. It advised when attaching a POE switch to a Google home LAN that the switch be attached to the Google home router (I had it attached to T-Mobile gateway). Then link Google home to my TP link account. Google home>Devices >add>works with Google home>Tapo > sign into your to link account. Everything now works. No errors on gateway, no errors on Google home, available, consistent, fast internet again. I think it was connection Google home to my TP—link account that resolved the conflicts.
I stumbled across a 3 year old post on some site. It advised when attaching a POE switch to a Google home LAN that the switch be attached to the Google home router (I had it attached to T-Mobile gateway). The link Google home to my TP link account. Google home>Devices >add>works with Google home>Tapo > sign into your to link account. Everything now works. No errors on gateway, no errors on Google home, available, consistent, fast internet again. I think it was connection Google home to my TP—link account that resolved the conflicts.
