Latest Gateway Firmware Discussion

Steve wrote:

@TimswI had not received the ‘1609’ update either. I contacted support via Twitter direct message @TMobileHelp. They attempted to push it and it failed. I power cycled the router and they pushed it again...successfully. Time will tell if it helps.

My point is that by contacting support I was able to get the firmware update.

Yup, that’s how you can do it, and probably worth a try if you are among the people who want a 4G connection, because the 5G in your area is bad. Or they have the VPN issues mentioned in the T-Mo Report.

I would like to hear from people who get the update, if they notice any difference, speed improvement, stability, or whatever. So get back to us if you notice anything.