Forum Discussion
How to close SIM Protection
When I try to transfer my esim to my new phone. I can not continue, customer told me to close SIM Protection, I try to visit T-Mobile website. but SIM Protection page show:
Oops, something went wrong.
Sorry, we’re experiencing technical difficulties right now and can’t help with your request. Please try again later or call a Care Representative at 1-800-937-8992
Okay
I contacted this number and 611 but still can't turn off the protection, this is really stupid.
Do they make me wait? I have been waiting for 2 days and still can't turn off the protection, this is really a useless feature, can't T-Mobile technicians solve this simple problem?????????
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