Netflix downgrade

I can see a customer law suit, we should be Grand fathered in to keep the tier with no ad,s.

fireguy_6364

"bring it up with Netflix then..this isnt a decision on TMOs part..carriers dont get to make the rules for other companies"

You couldn't be more wrong on this, T-Mobile can keep giving it customers what they promised them when they signed up. They'll just have to eat the cost or make a new deal with Netflix. The benefit equates to $15.49 of value for the current one, now it's going to equate to $6.99, how is that not a Downgrade? I to, will be looking at other carriers and plans.

No super happy with the downgrade. Free (no ad) Netflix was one of the biggest draws to T-Mobile. Might look for different carrier.

I agree! Definitely a downgrade with the ads. Hopefully we can pay the difference to get no ads. 

It looks like they are downgrading Netflix to pay for giving us Hulu with ads. Plus the streaming services actually make more money off the with ads subscriptions.  T-mobile is pushing offering Hulu as a great new benefit while it cost them nothing due to the netflix downgrade & both streaming services get all these customers on the more profitable “ with ads” subscription services.  Yet again the consumer loses out. 

They call this an update, but really a downgrade and a big one.  

I think this is total bull*** if you ask me. When I signed up for netflix on us it payed the whole thing. Over the years netflix has weaseled their way out of paying it and making us pay the difference, now they are lowering it to ads, and even if they did make up the difference to the new price hike of 16 bucks tmobile will probably cheap out and pay 7-8 dollars farrrr from entire price as they were supposed to do when I first signed up for this. This is Tmobiles fault for not honoring what they were supposed to in the first place. They stole me away from sprint because it was horrible just to say sprint was going to buy them out 3 months later, then they bought sprint and said we were going to share towers for better coverage as far as I know here it hasn’t happen because coverage sucks. I’m probably going to switch also because not even the cellspot is horrible now always texting me saying it’s at another location and if 911 were to happen it couldn’t find me, nothing has changed thought it keeps doing it and I have to constantly call and tell them to reset it again for the 10000 time to my current address. 

The day the ads begin I will cancel Netflix.  Next, I will be changing to another carrier with better rates.  T-mobile’s perks are now weak and not worth the higher rates for them. 

wsbrightfl wrote:

I called in for the third time about this change and asked for a Supervisor to discuss it.  I finally got through to a Supervisor, who looked up my account and she said that as I am on the Magenta Max 55+ with 3 lines, my Netflix service is grandfathered in and will not be changed to the one with ads.  I asked her to confirm and she put me on hold, came back a couple minutes later and confirmed no change to my Netflix.  As this is different from what I was told the last 2 times I called, I supposed I will see what happens over the next day or two when the change is taking place.  

I just checked and my Netflix account has not change.  I will check back later, but that last support agent may have been right that my account is grandfathered in.  I am hopeful.

Classic Bait and Switch X 2. As a loyal Verizon customer for 10+ years, I signed up for the G05G Plus55 Plan in Aug 2023 only after being hounded by my spouse for months prior because of the free wifi perks on American and Delta with a qualifying T-Mobile #. Netflix (no ads) was the game changer that finally made me agree to switch from Verizon. Since switching, Delta announced that free wifi will be available on all flights by the end of 2024 with only a SkyMiles account. Nearly all of Delta’s domestic fleet is retrofitted and their international fleet is in progress. American has similar plans for their fleet. Netflix (w/ads) is a definite downgrade regardless of multiple screens and 1080P. There is no way in h*** that neither me or my spouse will stay focused on a movie with ads that eat up an extra 30+ minutes of ad-time, either with Netflix, Hulu, or other streaming services. Does T-Mobile think our time is overvalued? Apparently so. As consumers we have no empathy toward who subsidizes who, i.e. Netflix vs T-Mobile or their advertisers; our concern is honoring the original deal, and not having to pay an “upgrade” fee. Guess we were just hooked and reeled in. Now after just 5 months, need to start searching the carrier landscape for a better deal. Are you listening, Mike ?