t-mobile
24 TopicsFree Hulu offer problem
Hi All, I’m hoping someone can help me figure out how to fix this. I had the free Hulu (with ads) offer working just fine. We used it for a few months, and then the Olympics started. So I upgraded my hulu subscription (from within the Hulu website) to Live so we could watch the Olympics that month. Then I went back into the Hulu subscription section of the Hulu website and downgraded back to the $7.99/month Hulu (with ads). I noticed that Hulu was going to charge my card $7.99 a month, rather than charging me nothing. I contacted T-mobile customer service, and they told me that I negated my free hulu offer by upgrading and downgrading like that, and that the offer no longer applied to my account. I’d have to upgrade to a new plan if I wanted the offer again! This was never explained to me when I set up my plan. When I go to the promotional web page where the Hulu offer is described, and I try to go through the process of activing the offer now, the page ends up saying “Sorry, you are not eligible for this offer since you already have another Hulu offer.” So is there a way to reinstate my original Hulu offer so that it works again? Thanks for your help ahead of time!423Views0likes1CommentFree Streaming Services
I just bought a telephone line through T-Mobile and was told that I now qualify for the FREE Netflix, Hulu w/ads and Apple TV+. Thing is, I already pay out of pock for these streaming services. How do I redeem T-Mobiles offer to get these streaming service for FREE through T-Mobile? Thank youSolved1.4KViews0likes1CommentMonthly charge for service not consistent
Since T-Mobile would not absorb the rate hike for including “free” Netflix, it now has ads unless you want to pay $8.50 extra per month. I chose to pay because I hate ads! Unfortunately, my monthly bill keeps changing month to month, a dollar+ or -dollar. T-mobile tells me it's because of the taxes on the $8.50 I pay for no-ad Netflix. They have no explanation as to why Netflix taxes change from month to month. There are taxes attached to every utility we pay but never see them changing monthly. Does anyone have an answer as to why this is happening?64Views1like0CommentsNetflix downgrade
Hey Netflix, “You currently have Netflix ON US included in your plan. Netflix recently updated their subscription tiers, you’ll now receive Netflix Standard with ads, providing more features and benefits to you. This benefit will continue to be ON US ($0). There is nothing you need to do. This change will take effect between January 25 and February 1.” How is changing my subscription from “no ads” to “includes ads” “providing more features and benefits to you”?11KViews21likes58Comments