Forum Discussion
PSA for anyone unable to register T-Mobile ID for home internet: quick fix that support is not aware of
BChat wrote:I managed to get a T Mobile ID and I am able to log in with my email address and password but THEN it ask for my T-Mobile phone number to send the confirmation code to. It gives me an error when I input the number from the gateway and it ask for a valid T-Mobile number when I input my non T-Mobile phone number (the number I provided when I opened the account). Seems to me it is a quick and easy fix but who am I? Just a meaningless customer.
The T-Mobile Facebook group team resolved this same issue for me
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Profile > T-Mobile ID
T-Mobile ID
Name Diane
Password
Last updated on 4/21/2024 09:25:12PT
PIN/Passcode
Not currently available to display
Phone numbers
phone number is NOT a real number it's the number assigned by T-Mobile when I got my internet.
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