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Can you change your passenger name on a cruise?
Yes, you can usually change the passenger name on a cruise, but policies vary by cruise line 1_8$7$7_3$1$0_4$64$8. Most cruise lines allow name changes for a fee, and some may have deadlines before final documents are issued 1_8$8$8_5$8$8_4$66$0. Minor corrections, like fixing a typo, are often free.
WHAT ON EARTH IS WRONG WITH THE PHILIPPINES CALL CENTER? and why is T-Mobile fielding all calls out to them??
The Philippines call center is a complete waste of the customers time because they are untrained, have zero access to a customers account, do not have a clue about technology, and to compensate for this, when one asks to speak with a supervisor they lie and put on one of their colleagues who pretends to be a supervisor, even though they are not. WHO ELSE ON THIS ‘COMMUNITY’ HAS EXPERIENCED THIS? along with the inability to reach any customer service people in the United States?? After using T-Mobile for several years I am seriously thinking of going to Verizon even though they are more expensive, at least I won’t have to waste so, so much of my time with the Philippines call center that know nothing about t-mobile or technology. I would appreciate some feedback from others who have experienced the same. Thank you.
Problem unlocking paid off iPhone previously on Jump plan
My friend paid off her iPhone on 4-30-2025. This phone was on a grandfathered Jump plan. She called T-Mobile to request their assistance to unlock the phone. The rep refused and told her that she needs to wait 64 days before calling to unlock it. She is a long time customer and her account is in good standing. Why does she need to wait to unlock it after the phone is paid off? Thanks!
Upgrade woes
I have nothing but problems with T-Mobile any time I try to purchase or upgrade. The phone support doesn’t even know about the promotions and tonight the promotions literally changed while on the phone for 1:30min. When a devices says starting at $8.33 a month it doesn’t mean it starts at $50.00 a month until less you meet the criteria of 4 different plans. That is just BS. You can say $50.00 a month and as low as… but not starting at. I can’t get away from T-Mobile any faster. I hate being lied to. I pay my bills on time and I expect a company to homer what it says.How can I contact T-Mobile Corporate Office?
How can I contact T-Mobile Corporate Office? I reached out to T-Mobile on December 18 with an inquiry and keep getting told that someone would call me which has not happened. This is an unprofessional way to treat a loyal customer. It seems the representatives on T-Mobile chat just lied their way through our multiple conversations. I’m fed up!
Team mobile customer service lies
I had a phone for 3 years and I pay for insurance. I talked to customer service on Sunday. They told me my deductible was 200 I had a past due balance of 150. I was told I was eligible for and upgrade at no cost. I went to store as they told me the waiting time would be 2 days. I use my phone daily I am a contractor. I can not be with out a phone for any time . I went to the store to do my upgrade. I paid in store my past due amount. I was told I had to do a 550 deposited. I do not have funds for this. I left store and talked to a customer service rep I was told I could go to store use my broken phone for 150 value trade in and have the deposite bee 400. I came up with the money and then went to the store and they would not honor this. I called customer service again and then they lied and are saying they will not help me. So I spent my money for my insurance claim to pay the bill off. And now they won't honor the deal and im with out and insurance rehab. Long story short I been a customer over 10 years this is the 2nd horrified event I've had with this company. I recommend using a different company. Even just 5 years ago this company cared about there customers. This phone company sucks and they are sell outs just like every other corporation that gets to big for there pants Team mobile you suck
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