Forum Discussion

scottb8888's avatar
scottb8888
Roaming Rookie
10 months ago

Moving to T-Mobile

I am in the process of moving from cable internet to T-mobile.  I can not get my voip service to work.  Incoming calls will work but Icant make outgoing calls.  ANyone elsase have the issue and got i...
rjolenic's avatar
rjolenic
Newbie Caller
8 months ago
nc1037 wrote:

Does the VOIP hardware connect via Ethernet cable to the gateway? And that doesn’t work?  Or are you trying to connect via Wi-Fi?

This VOIP phone requires a hardwired connection and is not wireless.  So it is hardwired … I have attempted to connect directly into the network ports on the WHITE gateway and into a separate router.  Unfortunately it did not help.