Forum Discussion
NetgearEX3700
Just switched to T-Mobile Home Internet and have been trying to connect a Netgear EX3700 to the router. It’s a no go. I spoke with T-Mobile support who said that it’s compatible but I’ve tried 20 t...
ScottyMac wrote:Just switched to T-Mobile Home Internet and have been trying to connect a Netgear EX3700 to the router. It’s a no go. I spoke with T-Mobile support who said that it’s compatible but I’ve tried 20 times and it just won’t hook up. Can’t get support from Netgear because I purchased this over three years ago. Any help would be greatly appreciated.
It may not support both 2.4 and 5 ghz bands sharing the same SSID. Try to change your Tmobile gateway wifi into 2 separate SSID names and see if that works. Use the web UI to make this change on the Tmobile gateway.
Also, make sure you are using the manual setup on your Netgear and not WPS since Tmobile gateway doesn’t support WPS.
