Forum Discussion

Jeztin's avatar
Jeztin
Network Novice
2 years ago

eSim / Montenegro error

Hello all,

 

I am travelling to Montenegro tomorrow, purchased an eSim through T mobile Montenegro website. The money is deducted from the card but haven’t received any mail or details. I didn’t make a login that time but have the proof in bank app. How can I receive my eSim QR code or contact customer service as of sunday today?

It would be great help if anyone can direct me

esim error
montenegro
t-mobile
  • syaoran's avatar
    syaoran
    Transmission Titan
    2 years ago

    This forum is specifically for T-Mobile USA.

    Check your junk mail.

  • Jeztin's avatar
    Jeztin
    Network Novice
    2 years ago

    Syaoran thank you. yes I found the mail in spam

    But its just a payment receipt, nothing else. No QR code or link to proceed 😰