Forum Discussion

CoolWater's avatar
CoolWater
Network Novice
3 years ago

Why does my phone keep dropping the internet connection?

I have a V40 ThinQ android phone.  It keeps dropping the internet connection.  I can can get it connected again by turning the airplane mode on and then off again.  It stays connected for a short time and then it drops again.

 

 

  • syaoran's avatar
    syaoran
    Transmission Titan

    It’s an End of Life device from a company that exited the cell phone market a couple of years ago.  Have you considered it just might be old and needs replacing?  

  • Samwise's avatar
    Samwise
    Network Novice

    I've been having the exact same problem and it's really ticking me off, especially since T-Mobile provides my cell phone service too. You would think it would work better than this! I have a Nokia 5.3 Android.