Forum Discussion
Keep losing internet connection
Regularly, we lose Internet connection. Is there some monthly upkeep i am not doing?
- Buck_CookNetwork Novice
Try this fix. I was powering down the Nokia Gateway, and plugging it back in rather than using the reset port.
Please follow the step below to reset the gateway device.
Press-and-hold a paperclip in the Reset
port.The LCD screen will display a counter. Before the counter reaches 4, withdraw the paperclip.
The T-Mobile Nokia 5G21 Gateway will automatically reboot.
Once it is rebooted, wait for 2-3 minutes and then pair the device and confirm if the issue is resolved, I am here with you to help you.After I reset the Gateway, I didn’t have to re-pair any of my computers or TVs.
- DallR1Network Novice
Sadly, I wouldn’t recommend Tmobile home internet as a primary gateway for multiple streaming devices in the home. In theory it works but cellular networks are historically congested at peak hours. Stick with a solid ISP in your area with say, EERO mesh WiFi and you’ll rarely have issues. If you have no choice, place nearest a window and hope for max signal.
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