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Austin_Texas
Network Novice
2 years ago

Deco Mesh and New Connection Problem to Gateway

Greetings  Thoughts Appreciated

 

So my T-Mobile Gateway Internet and Deco Mesh system have been working perfectly until 2 days ago.

 

Making this simple

 

Contacted T-Mobile 2x and went thru all their recommendations and then contacting Deco following their recommendations also.

 

So here is what’s going on.   

 

1. when I disconnect the Deco Mesh system from the Gateway the Gateway works just fine - but of course no mesh system.​​​​​​​​​​​​​​  

2 T-mobile says there is a problem with the Tower that supports my Gateway internet.​​​​​​​

3 But yet (again) when I do not have the Deco Mesh system connected the internet is working.

 

Any Thoughts 

Austin Texas

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