Forum Discussion
Suspended Account - Back Payments?
I have a $40/month prepaid account that I did not pay for the past two months because I left the U.S. The account is suspended due to non-payment. I understand that after 120 days in non-paid statu...
Not too sure where you get the 120 days from. After 60 days of going without an active plan, the account will be closed and the number will be made available to be assigned to another customer. If you return to the US before that time is up and activate another plan on it, $40 or any other prepaid plan available. You can resume using your prepaid service. If the account gets closed and the number goes back into the pool to be assigned. You will need a need prepaid SIM and account.
So I won't have to pay backpay for the unpaid months, correct?
On the T-mobile website: https://www.t-mobile.com/support/account/prepaid-suspend-cancel
It says at the bottom: Most Prepaid accounts will cancel automatically after 120 days in Not Paid status . . .
