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boxingfan100
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Re: Suspended Account - Back Payments?
Nobody can answer this questions? Are there any T-mobile reps on here or do they have a customer service email? To simplify the question: If my prepaid account is suspended due to non-payment, do I have to retroactively pay for the unpaid months or can I just pay for the next coming month to reactivate the account?139Views0likes0CommentsSuspended Account - Back Payments?
I have a $40/month prepaid account that I did not pay for the past two months because I left the U.S. The account is suspended due to non-payment. I understand that after 120 days in non-paid status that I will lose the account and phone number permanently. If I return to the U.S. before 120 days and want to reactive the account, can I just pay $40 and the account is reactivated from the day I pay? Or, will T-mobile make me pay for the previous two months that the account was suspended ($80 total) plus charge me an additional $40 for the "new" month which starts from the date of reactivation?393Views0likes5Comments