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Elizabeth_B's avatar
Elizabeth_B
Newbie Caller
2 months ago

DISASTROUS CUSTOMER SERVICE FROM THE PHILIPPINES

The TMobile service from the Phillipines is so horrible! I've tried 8 times to fix my plan and my billing back to where they should be after fraudulent transactions from complete incompetent Customer Service Agents and Supervisors screwed it up and can't fix it correctly. I'm turning my complaints over to the MN Attorney General. I'm hoping they can investigate and open up a fraud claim against TMobiles' disastrous customer service.  I once loved TMOBILE and had great service, but NO LONGER!!  I HAVE BEEN WITH THEM 26 YEARS!!  It doesn't just piss me off to have to deal with the incompetent Phillipine service, it's just SAD!!  I'M calling another provider to switch to.

TMOBILE....... WHAT THE HELL????

 

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