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magenta2717812's avatar
magenta2717812
Roaming Rookie
2 years ago

Can't add debit card

I'm trying to add my debit card as a payment option, but it doesn't have a cvv., so it is not accepted. How do I add a debit card to retain my discount?

  • tomwil wrote:
    magenta2717812 wrote:

    Yes, I’m sure. 

     

    Maybe your debit card was misprinted without a CVV.  Perhaps if you ordered a replacement debit card (with your same number), it would have the CVV.

     

    I did order another card 2 days ago in case this is the problem. Thank you.

  • fireguy_6364 wrote:

    or is it one of those cards you have to pre load and not directly linked to your bank?

    No, it’s linked and I use it regularly without any issues. Thank you.

  • or is it one of those cards you have to pre load and not directly linked to your bank?

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    magenta2717812 wrote:

    Yes, I’m sure. 

     

    Maybe your debit card was misprinted without a CVV.  Perhaps if you ordered a replacement debit card (with your same number), it would have the CVV.

     

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    magenta2717812 wrote:

    I'm trying to add my debit card as a payment option, but it doesn't have a cvv., so it is not accepted. How do I add a debit card to retain my discount?

     

    Are you sure your debit card doesn’t have a CVV?