Forum Discussion

Gigi6_0's avatar
Gigi6_0
Network Novice
2 years ago

Z Flip 4 damage screen

The screen on my Z Flip 4  has an ink blot from the hinges. I’m getting a new one shipped to me but I can’t reset my device since I cannot access the prompts on the the touch screen. How can I transfer my Media etc to factory reset the old phone? TIA

 

No RepliesBe the first to reply